Privacy Policy

This Privacy Policy explains how VELORA CAPITAL ("we", "us") collects, uses, and protects your information when you use our platform. By using the platform, you agree to this policy.

Information we collect

We collect the information you provide when you create an account and use the service, such as your name, email address, login credentials (stored only as encrypted hashes), transaction records, deposit proofs, wallet addresses you submit, and referral activity. We also collect basic technical data such as device and usage information needed to operate and secure the service.

How we use your information

We use your information to operate your account, process deposits and withdrawals, calculate and display your holdings, run the referral program, communicate with you about your account, maintain security, prevent fraud, and meet legal and record-keeping obligations.

How we store and protect it

Your data is stored with our infrastructure provider (Supabase). Passwords are never stored in readable form — only as one-way encrypted hashes that no one, including our staff, can reverse. Access to administrative tools is protected by mandatory two-factor authentication. Connections are encrypted using HTTPS.

Sharing

We do not sell your personal information. We share data only with service providers that help us operate the platform (such as hosting and infrastructure), or where required by law. Within the referral program, a referrer can see the name of clients they referred, but not their email or contact details.

Your choices

You may request access to or correction of your account information, or request deletion of your account, by contacting us. Some records may be retained where required for legal, security, or accounting purposes.

Data retention

We keep your information for as long as your account is active and as needed to comply with our legal and operational obligations.

Changes

We may update this policy from time to time. Continued use of the platform after changes means you accept the updated policy.

Contact

For privacy questions or requests, please contact the platform administrator.